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HiJackThis Log - My Aunt Needs Help

HiJackThis log - my aunt needs help Discussion in 'Virus & Other Malware Removal' started by espokane, Oct 11, 2007. Run CCleaner and clean out your Temporary and Temporary Internet Files. Urgent Customer Issues If you are experiencing an issue that needs urgent assistance please visit our customer support area: Chat with Norton Support @NortonSupport on Twitter Who's online There are currently Then download Norton 2009 from here:  http://nct.digitalriver.com/fulfill/0184.077 Install. http://pcialliance.org/hijackthis-log/hijackthis-exe-itself-is-not-opening-cant-able-to-get-the-hijackthis-log-file.html

If the name or URL contains words like 'dialer', 'casino', 'free_plugin' etc, definitely fix it. How is Norton scanning over 50 little email boxes as stated unless Outlook is being used. Upon rebooting hit enter. What messages? https://forums.techguy.org/threads/hijackthis-log-my-aunt-needs-help.636822/

That may cause it to stall Combofix should never take more that 20 minutes including the reboot if malware is detected. Here's the Answer More From Us Article Best Free Spyware/Adware Detection and Removal Tools Article Stop Spyware from Infecting Your Computer Article What Is A BHO (Browser Helper Object)? Started by crazykats4 , Sep 28 2006 05:42 PM Please log in to reply 2 replies to this topic #1 crazykats4 crazykats4 Members 13 posts OFFLINE Local time:06:41 PM Posted HijackThis uses a whitelist of several very common SSODL items, so whenever an item is displayed in the log it is unknown and possibly malicious.

Everything looks good. They are volunteers who will help you out as soon as possible. Real Time Protection = NIS 2009 + NATBehavior Analysis = ThreatfireOn Demand = MBAM Dieselman743 Regular Contributor5 Reg: 11-Sep-2008 Posts: 1,854 Solutions: 8 Kudos: 76 Kudos0 Re: Help - I have etaf replied Feb 10, 2017 at 5:37 PM Email list TonyB25 replied Feb 10, 2017 at 5:30 PM Windows 10 update damaged my...

Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. An infected system could still be unstable even after the infection has been removed (even though it works fine in most cases), and if so a reinstallation might be needed anyway. Dashboard for XFINITY TV on the X1 Platform Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard. How To Analyze Her default email was Outlook.

No ant virus is 100% effective. do not use Outlook, I do not use a POP3 server to receive email and I only use web email on my laptop.  Furthermore, web email does not use Outlook and, typically, During the scan, they have found a lot of spywares (some of them such as VX2 and CoolWWWSearch which are considered dangerous and difficult to remove), but they couldn't get rid Download and Run ComboFix If you already have Combofix, please delete this copy and download it again as it's being updated regularly.

My Aunt uses Yahoo email and logs into there site. http://forums.xfinity.com/t5/Anti-Virus-Software-Internet/hijackthis-log/m-p/206099 Just trying to get answers that are not there. Below is an mbam log, i removed the infections, hjt log to follow. O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8

Silver not once did you state what web based email you used. check over here To the best of your knowledge did you click on a link or anything that required Outlook to open? Staff Online Now etaf Moderator cwwozniak Trusted Advisor Advertisement Tech Support Guy Home Forums > Security & Malware Removal > Virus & Other Malware Removal > Home Forums Forums Quick Links You don't want to introduce any problems onto a fresh copy of Windows.

Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\Users\Gabby\AppData\Roaming\ErrorSmart (Rogue.ErrorSmart) -> Quarantined and deleted successfully. Once I changed it for her via  the phone it never happened again. Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htmO8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htmO8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htmWhat to do:If you don't recognize the name of the his comment is here You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.

David silver_mica Contributor4 Reg: 23-Jul-2008 Posts: 75 Solutions: 0 Kudos: 3 Kudos0 Re: Help - I have some kind of "virus" problem Posted: 12-Oct-2008 | 8:00PM • Permalink Dieselman743,  "Did you Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cabO16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cabWhat to do:If you don't recognize the name of the object, or the URL it was downloaded from, have HijackThis fix Most on Yahoo mail? "All that we are is the result of what we have thought" Dieselman743 Regular Contributor5 Reg: 11-Sep-2008 Posts: 1,854 Solutions: 8 Kudos: 76 Kudos0 Re: Help -

I managed to disable the toolbar, but that doesn't completely remove it.

Further, any modifications you make may cause confusion for the member assisting you and complicate the malware removal process. ..Microsoft MVP Consumer Security 2007-2015 Microsoft MVP Reconnect 2016Windows Insider MVP 2017Member Now I am beginning to think that -- based on your responses to other people trying to be helpful -- that I am about to be attacked for not reading your She is running Windows XP recently upgraded to SP2. Does Outlook still have an active account?

Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site. Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLLO2 - BHO: (no name) - {1A214F62-47A7-4CA3-9D00-95A3965A8B4A} - C:\PROGRAM FILES\POPUP ELIMINATOR\AUTODISPLAY401.DLL (file missing)O2 - BHO: MediaLoads Enhanced - {85A702BA-EA8F-4B83-AA07-07A5186ACD7E} - C:\PROGRAM FILES\MEDIALOADS ENHANCED\ME1.DLLWhat to do:If Download and install the latest Java Runtime Environment (JRE) version for your computer. weblink Silver, please answer my question if you still want to be helped out "All that we are is the result of what we have thought" Dieselman743 Regular Contributor5 Reg: 11-Sep-2008 Posts:

This scan can take quite a while to run, so time to go get a drink and a snack.... This site is completely free -- paid for by advertisers and donations. Should you see an URL you don't recognize as your homepage or search page, have HijackThis fix it.O1 - Hostsfile redirectionsWhat it looks like:O1 - Hosts: 216.177.73.139 auto.search.msn.comO1 - Hosts: 216.177.73.139 It is done automaticlly.Remebering what you did last is the best way to avoid this problem in the future.

If the IP does not belong to the address, you will be redirected to a wrong site everytime you enter the address. Register now! Murrow Dieselman743 Regular Contributor5 Reg: 11-Sep-2008 Posts: 1,854 Solutions: 8 Kudos: 76 Kudos0 Re: Help - I have some kind of "virus" problem Posted: 12-Oct-2008 | 7:16PM • Permalink You claim I had not think of that.

We will fix this in a moment. Short URL to this thread: https://techguy.org/636822 Log in with Facebook Log in with Twitter Log in with Google Your name or email address: Do you already have an account? David Message Edited by silver_mica on 10-12-2008 05:21 PM Dieselman743 Regular Contributor5 Reg: 11-Sep-2008 Posts: 1,854 Solutions: 8 Kudos: 76 Kudos0 Re: Help - I have some kind of "virus" problem johnb35, Oct 2, 2010 #7 linkin VIP Member Messages: 13,519 Sweet, I'll email her that, I'm not at her place now, and she's moving.

Good luck. Use web based email. Stay informed with Comcast Alerts Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance. Common sense plays a big part in keeping out viruses and malware.

Experts who know what to look for can then help you analyze the log data and advise you on which items to remove and which ones to leave alone.